Due to the Coronavirus (COVID-19), the health and safety of our students, visitors, staff and the community at large is our first priority. Social distancing is a must, as such Microtrain will be delivering courses using a remote live solution for all courses until further notice.

Now is the time for us to come together to support each other and tackle the challenges we are facing. Please let us know what we can do for you during this time; we’re always here to assist and help however we can.

We invite you to share your insights, ideas, and strategies with us at requests@microtrain.net.

MicroTrain Exam Pass Guarantee!

Pass our practice exams, submit the results and we will pay for your retake if you fail. See the details below, some exclusions apply.

To qualify for our Exam Pass Guarantee, you must successfully complete our certification tracks or classes and follow our guidelines outlined below:

Within 1 year of the first day of your class, or for WIOA students the start date of your first voucher, the student must take two (2) practice exams in the simulated timed exam (Kaplan: quick quiz) mode and score a 90% or better on both exams.  For the:

AWS exams, a total of two (2) Kaplan practice exams in quick quiz mode with a score of 90% are required.

PMP exam, only one (1) Kaplan practice exam in quick quiz mode with a score of 85% is required. 

CCBA and CBAP exams, only one (1) practice exam from Watermark Learning, with a score of 85% is required.

CCNA exam, a total of two (2) Kaplan practice exams in quick quiz mode with a score of 90% are required.

ITIL exam, one (1) practice exam from Kaplan in quick quiz mode and one (1) practice exam made available through your theProfessional.me account with a score of 90% is required.

ECBA exam, one (1) practice exam from Watermark Learning with a score of 70% or better, and one (1) practice exam made available through your theProfessional.me account with a score of 85% is required.

 APICS® CSCP exam, score an 80% or better on all APICS® Learning System quizzes and practice exams.

Tableau Desktop Specialist exam, complete the crossword clue test and score 85% or better on two (2) practice exams made available through your theProfessional.me account. 

Email the results from GMetrix, Watermark Learning or Online Study Exam to sts@microtrain.net.Please note an email is not required for Kaplan, ITIL, ECBA, and LSSGB exams. The exam results for those tests are made available to MicroTrain through theprofessional.me.

The certification exam must be taken within 30 days of the last successful required practice exam(s).

If you don't pass the exam, then proof of a failed exam must be submitted to sts@microtrain.net or pmp@microtrain.net for a failed PMP exam. Repeat steps 1 and 2 to receive a new exam voucher.

The procedure outlined above must be followed each time an exam is attempted in order to qualify for the Exam Pass Guarantee.

For each exam type, a limit of three (3) attempts at the certification exam will be guaranteed with the exception of: ECBA, CCBA, and CBAP, a limit of two (2) attempts at the certification exam will be guaranteed. APICS® CSCP, a limit of two (2) attempts at the certification exam will be guaranteed.

The Exam Pass Guarantee is available only for courses that offer Kaplan, GMetrix, Watermark Learning, Online Study Exam or theprofessional.me practice exams. Check with your Program Director to see if your desired course qualifies.

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