MicroTrain Exam Pass Guarantee!

Pass our practice exams, submit the results and we will pay for your retake if you fail. See the details below; some exclusions apply.

1. To qualify for our Exam Pass Guarantee, you must successfully complete our certification tracks or classes and follow our guidelines outlined below:

2. Within 1 year of the first day of your class, or for WIOA students, the start date of your first voucher, the student must take two (2) practice exams in the simulated timed exam certification mode and score a 90% or better on both exams.  Please note the following exceptions:

PMP, CAPM, and PMI-ACP exams, only one (1) CyberVista practice exam in 'quick quiz' mode with a score of 85% is required. 

CCBA and CBAP exams, only one (1) practice exam from Watermark Learning, with a minimum required score of 85%. 

ITIL exam, one (1) practice exam from CyberVista in 'quick quiz' mode, and one (1) practice exam made available through theProfessional.me with a score of 90% are required.

ECBA exam, one (1) practice exam from Watermark Learning with a score of 70% or better, and one (1) practice exam made available through theProfessional.me  with a score of 85% is required.

APICS® CSCP exam, score an 80% or better on all APICS® Learning System quizzes and practice exams.

Tableau Desktop Specialist exam, score 85% or better on two (2) practice exams made available through theProfessional.me

3. Email the results from GMetrix, Watermark Learning, or Online Study Exam to sts@microtrain.net.Please note an email is not required for CyberVista (formerly known as Kaplan), ITIL, ECBA, and LSSGB exams. The exam results for those tests are made available to MicroTrain through theprofessional.me.

4. The certification exam must be taken within 30 days of the last successful practice exam(s).  Please note for the PMP exam, you must sit for the exam within 45 days of the last successful practice exam.

If you don't pass the exam, then proof of a failed exam must be submitted to sts@microtrain.net.  Repeat steps 2, 3, and 4 to receive a new exam voucher.

The procedure outlined above must be followed each time an exam is attempted in order to qualify for the Exam Pass Guarantee.

For each exam type, a limit of three (3) attempts at the certification exam will be guaranteed with the exception of ECBA, CCBA, and CBAP, a limit of two (2) attempts at the certification exam will be guaranteed. APICS® CSCP, a limit of two (2) attempts at the certification exam will be guaranteed.

The Exam Pass Guarantee is available only for courses that offer CyberVista (formerly known as Kaplan), GMetrix, Watermark Learning, Online Study Exam, or theprofessional.me practice exams. Check with your Program Director to see if your desired course qualifies.

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