About this Course

This intensive three-day certification program combines research-backed instruction with practical application. Rather than simply learning change management theory, participants work throughout the program to develop a comprehensive change management approach for one of their own organizational initiatives.

Topics include:

  • Foundations of organizational change
  • Individual change using the ADKAR® Model
  • Prosci's PCT Model
  • Prosci 3-Phase Change Management Process
  • Change readiness assessments
  • Sponsorship and stakeholder engagement
  • Communications planning
  • Resistance management
  • Reinforcement and sustainment
  • Measuring change success
  • Developing an actionable Change Management Plan

Throughout the course, participants collaborate with peers, receive facilitator coaching, and complete exercises that reinforce practical application of the methodology.

Who Should Attend

This program is ideal for professionals responsible for leading, supporting, or influencing organizational change, including:

  • Project Managers
  • Program Managers
  • Business Analysts
  • Change Management Practitioners
  • Anyone responsible for organizational transformation or technology adoption 

Outline

Day 1 – Foundations of Change Management

  • Introduction to Organizational Change
  • Prosci Research
  • Prosci Change Triangle (PCT) Model
  • ADKAR® Model
  • Prosci 3-Phase Process – Prepare Approach
  • Applying Concepts to Your Project

Day 2 – Managing Organizational Change

  • Organizational Change Management Strategy
  • Stakeholder Engagement
  • Sponsor Roadmap
  • Communications Planning
  • Coaching Managers
  • Training Strategy
  • Resistance Management
  • Phase 2 – Manage Change

Day 3 – Sustaining Successful Change

  • Phase 3 – Sustain Outcomes
  • Reinforcement Strategies
  • Measurement and Success Metrics
  • Final Change Management Plan
  • Participant Presentations
  • Program Wrap-Up
  • Certification

This outline reflects the major learning progression published by Prosci.

Prerequisites

There are no formal prerequisites.

Participants are encouraged to bring an active or upcoming organizational change initiative to maximize the value of the hands-on exercises and project work completed during the program.

Exam Details

Prosci Change Management Exam

The Prosci® Change Management Certification Program prepares professionals to become Prosci Certified Change Practitioners through an immersive, instructor-led learning experience focused on the people side of organizational change.

Unlike many professional certifications, the Prosci Certified Change Practitioner credential is earned by successfully completing the official Prosci Change Management Certification Program. Throughout the program, participants apply Prosci's proven methodology and the ADKAR® Model to a real organizational change initiative while developing a practical change management strategy.

Successful participants receive the internationally recognized Prosci Certified Change Practitioner designation.

Exam Pass Guarantee

At Microtrain we are committed to your success! Let us show you the return you get from great tech training. We will personally guarantee that if you take our class and follow our program you will be successfully certified!

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