Salesforce® Administrator
The Salesforce® Administration training course is for those that are new to the Salesforce® cloud tool. This course is specificically administrators or "admins". This course provides understanding about the various Salesforce® policies and features so that professionals can efficiently enhance the Salesforce® applications. This training offers skills in:
- Customizing applications and business processes
- Maintaining sales and service cloud application
- Creating dashboards, workflow, and reports
- Managing data and security
- Creating end user experiences
This course is ideally for those pursuing certification in Salesforce® Administration and prepares you for the ADM-201 exam. Course fee does not include the exam cost. The exam cost is $200.
About this Course
The Salesforce® Administrator (ADM 201) training focuses on various Salesforce® policies and features in order enhance the Salesforce applications. Additionally, individuals build the skills of customizing applications and business processes, maintaining sales and service cloud application, creating dashboards, workflow, and reports and managing data and security.
Outline
- Differentiate the building blocks of Salesforce®
- Understand the Data model
- Understand the Security model
- Define Business process automation options
- Master Sales Cloud and Service Cloud modules
- Explain Reports and Dashboard
- Describe Salesforce1, SalesforceA, Chatter and Social features
- Customizing applications and business processes
- Configure and maintain sales and service cloud application
- Creating dashboards, workflow, and reports
- Managing data and security
- Configure Sales and Service
- Implement automation
- Debugging
- Data validation
- Configure user interface
Exam Details
Exam ADM-201: Salesforce® Administrator
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PMP Certification Training, November 2008
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PMP Certification Training, Lombard, 2008
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