Salesforce® Administrator
The Salesforce® Administration training course is for those that are new to the Salesforce® cloud tool. This course is specificically administrators or "admins". This course provides understanding about the various Salesforce® policies and features so that professionals can efficiently enhance the Salesforce® applications. This training offers skills in:
- Customizing applications and business processes
- Maintaining sales and service cloud application
- Creating dashboards, workflow, and reports
- Managing data and security
- Creating end user experiences
This course is ideally for those pursuing certification in Salesforce® Administration and prepares you for the ADM-201 exam. Course fee does not include the exam cost. The exam cost is $200.
About this Course
The Salesforce® Administrator (ADM 201) training focuses on various Salesforce® policies and features in order enhance the Salesforce applications. Additionally, individuals build the skills of customizing applications and business processes, maintaining sales and service cloud application, creating dashboards, workflow, and reports and managing data and security.
Outline
- Differentiate the building blocks of Salesforce®
- Understand the Data model
- Understand the Security model
- Define Business process automation options
- Master Sales Cloud and Service Cloud modules
- Explain Reports and Dashboard
- Describe Salesforce1, SalesforceA, Chatter and Social features
- Customizing applications and business processes
- Configure and maintain sales and service cloud application
- Creating dashboards, workflow, and reports
- Managing data and security
- Configure Sales and Service
- Implement automation
- Debugging
- Data validation
- Configure user interface
Exam Details
Exam ADM-201: Salesforce® Administrator
Exam Pass Guarantee
At Microtrain we are committed to your success! Let us show you the return you get from great tech training. We will personally guarantee that if you take our class and follow our program you will be successfully certified!
Raves & Praise
D. Easter
PMP Certification Training, November 2008
Thanks Microtrain for conducting a great PMP course that set me on a successful path to obtain my PMP certification. I have passed the test!
David
A Cisco Success Story
I attended a resume writing seminar & conducted mock phone interviews with a Microtrain career counselor. These two activities gave me a leg up on distinguishing myself from all the other people looking for work. Since the career counselor's at Microtrain had a track record of getting people hired, their insight and positive past experiences helped me tremendously in getting hired with a Cisco Voice Systems Integrator in the Chicago area. I was hired as a Cisco Voice Tech Engineer with a starting salary of $65,000 / year with a Cisco voice systems reseller located in the Chicagoland area. Microtrain was very instramental in making this a reality. From expediting my WIA grant, to providing excellent hands-on training from knowledgable instructors I was able to achieve becoming certified with my CCNP. Microtrain's career services was the final catalyst in connecting me with this company by communicating with them on my behalf and with me in setting up the interview. One week later and I was hired. No joke. Thanks Microtrain!
Karine Bucci
Project Management
Great class, loved the interaction and team-building exercises. Plenty of materials and learning tools supplied. Although it was a full week's class, never boring. Donna [Russell] was awesome and gave many supporting examples for better understanding.
Jean S.
PMP Certification Training, Lombard, 2008
I was laid off for many months and not really getting many callbacks for my resume and no job offers. After I put the letters PMP on it, not only did I see an increase in quantity, but also quality of interviews. I had been spinning my wheels for 5 months, and after the PMP went on, I had 2 job offers in 6 weeks. It really was the "golden ticket"
Christopher Fowler
MCSA
Very thorough, good mix of lecture and lab work. Al is great! Keeps classes interesting and supplements required test material with need-to-know items from real world experience.
Connect with MicroTrain
Begin building a successful long-term career pathway.