CompTIA A+ Certification Training | Chicago
Summary of CompTIA A+ Certification
The CompTIA A+ certification is the industry standard in terms of measuring a technician's hardware and software knowledge. As the most popular entry-level certification, it is particularly popular among individuals switching from another career to computers
Description for CompTIA A+ Certification
The CompTIA A+ certification exam was developed in 1993 at the request of the IT industry; major corporations needed a way to validate the skills of entry-level technicians. CompTIA recruited Subject Matter Experts (SMEs) from more than 20 companies to create the standards and objectives of CompTIA A+. Hands-on service technicians used their real-world experience to define the test content, while computer service experts developed the exam questions. Thirteen years later, more than 700,000 technicians certified worldwide, CompTIA A+ is still seen by the technology community as the perfect entry into an IT career.
Outline of CompTIA A+ Certification
Chapter 1 Personal Computer System Components 1
Identifying Components of Motherboards
Types of System Boards
System Board Form Factors
System Board Components
Identifying Purposes and Characteristics of Processors
Identifying Purposes and Characteristics of Memory
Important Memory Terms
Types of Memory
Memory Packaging
Identifying Characteristics of Ports and Cables
Peripheral Port Connector Types
Common Peripheral Interfaces and Cables
Identifying Purposes and Characteristics of Cooling Systems
Fans
Memory Cooling
Hard Drive Cooling
Chipset Cooling
CPU Cooling
Chapter 2 Storage Devices, Power Supplies, and Adapters
Identifying Purposes and Characteristics of Storage Devices
Hard Disk Drive Systems
Floppy Drives
Optical Storage Drives
Other Storage Media
Identifying Purposes and Characteristics of Power Supplies
Floppy Drive Power Connectors
AT System Connectors
Standard Peripheral Power Connector
Modern Power Connectors
AC Adapters as Power Supplies
Identifying Input Devices
Mouse
Keyboard
Barcode Reader
Multimedia Devices
Biometric Devices
Touchscreens
KVM Switch
Identifying Purposes and Characteristics of Adapter Cards
Video
Multimedia
I/O 122
Communications
Chapter 3 Understanding Display Devices
Understanding Display Types and Settings
Video Display Types
Adjusting Display Settings
Understanding Video Standards and Technologies
Video Standards
Advanced Video Resolutions
LCD-Specific Concepts
Additional Video Technologies
Chapter 4 Understanding Laptops and Portable Devices
Understanding Laptop Architecture
Laptops vs. Desktops
Laptop Case
Motherboards and Processors
Memory
Storage
Input Devices
Contents xvii
Expansion Buses and Ports
Docking Stations
Power Systems
Laptop Power Management
Understanding Laptop Power Management
Managing Power in Windows
Chapter 5 Installing and Configuring Printers 205
Understanding Printer Types and Processes
Impact Printers
Bubble-Jet Printers
Laser Printers
Printer Interfaces and Supplies
Installing and Configuring Printers
Printer Installation Procedures
Chapter 6 Operating System Features and Interfaces
Understanding Operating Systems
Operating System Terms and Concepts
Microsoft Windows
Using Operating Systems
The Windows Interface
What’s in a Window?
Control Panel 289
The Command Prompt
Administrative Tools
The Registry
Virtual Memory
Windows System Files
Disk Management
File Management
Chapter 7 Installing and Configuring Operating Systems
File Systems and Directories
File Systems: FAT32 vs. NTFS
Files and Folders
Installing Operating Systems
Determining OS Installation Options
Determining the Installation Method
Preparing the Computer for Installation
Installing Windows 2000
Windows XP Installation
Windows Vista Installation
Postinstallation Routines
Upgrading Operating Systems
Upgrading to Windows Vista
Upgrading to Windows XP
Finalizing Your Upgrade
Migrating User Data
Performing a Repair Install
Common Installation Problems
Installing Device Drivers
Rights and Security Issues
Basic Procedure for Device Installation
Windows Version-Specific Installation Items
Optimizing Windows
Keeping the System Current
Power Management
Identifying Boot Sequences
Chapter 8 Troubleshooting Theory and Preventive
Maintenance
Understanding Troubleshooting Theory
Identifying the Problem
Establishing a Theory
Testing Solutions
Establishing a Plan of Action
Verifying Functionality
Documenting the Work
Understanding Preventive Maintenance
Managing the Physical Environment
Using the Right Repair Tools and Cleaning Materials
Running Updates
Using Disk Management Tools
Backing Up Data and Creating Restore Points
Chapter 9 Troubleshooting Operating Systems, Hardware,
Printers, and Laptops
Identifying Troubleshooting Resources
User/Installation Manuals
Internet/Web Resources
Training Materials
Understanding Operating System and Hardware Symptoms
Troubleshooting Common Operating System Problems
Troubleshooting Hardware Symptoms
Troubleshooting Printers
Troubleshooting Common Laptop Issues
Diagnosing Laptop Problems
Preventive Maintenance on Laptops
Chapter 10 Understanding Networking
Understanding Networking Principles
Understanding Networking Fundamentals
Understanding Networking Protocols
Identifying Common Network Hardware
Network Interface Cards (NICs)
Cabling and Connectors
Networking Components
Comparing Network Types
Wired Networks
Wireless Networks
Virtual Private Networks (VPNs)
Chapter 11 Understanding Network Security Fundamentals
Understanding Security
Authentication Technologies
Working with Hardware and Software Security
Understanding Wireless Security
Understanding Physical and Data Security
Security Solutions
BIOS Security
Malicious Software Protection
Data Access
Data Remnant Removal
Password Management
Locking Workstations
Identifying Security Problem Areas
Chapter 12 Understanding Operational Procedures
Understanding Safety and Environmental Issues
Identifying Potential Safety Hazards
Identifying Environmental Concerns
Using Safety Documentation
Using Appropriate Repair Tools
Handling Accidents
Applying Proper Safety and Disposal Procedures
Preventing Electrostatic Discharge
Preventing Electromagnetic Interference
Working in a Safe Environment
Handling Equipment
Following Disposal Procedures
Demonstrating Communication Skills and Professionalism
Communicating with Customers
Using Appropriate Behavior
Putting It All in Perspective
Chapter 13 Installing, Maintaining, and Troubleshooting
Hardware
Installing, Configuring, and Maintaining PC Components 654
Working with Storage Devices
Working with Motherboards, CPUs, Memory, and
Adapter Cards
Working with Power Supplies
Working with Cooling Systems
Identifying Tools and Diagnostics for PC Components
Gathering Tools
Recognizing and Isolating Issues
Applying Basic Troubleshooting Techniques
Removing, Installing, and Configuring Components
Selecting Components
Using Tools and Diagnostic Procedures for Personal
Computer Components
Understanding Computer Resources
Determining Available Resources
Manually Specifying a Resource Assignment
Chapter 14 Installing, Configuring, and Troubleshooting
Laptops
Disassembling and Reassembling Laptops
Using the Right Tools
Organization and Documentation
Replacing Laptop Components
Understanding LCDs
Replacing Hard Drives and Memory
Recognizing Internal Laptop Expansion Slots
Upgrading Wireless and Video Cards
Replacing Other Internal Components
Removing External Hardware
Chapter 15 Resolving Printer Problems
Troubleshooting Printer Problems
Dot-Matrix Printer Problems
Bubble-Jet Printer Problems
Laser Printer Problems
Performing Preventive Maintenance
Performing Scheduled Maintenance
Using Cleaning Solutions
Ensuring a Suitable Environment
Using Recommended Supplies
Installing Printer Upgrades
Chapter 16 Operating System Structures and Commands
Using Operating Systems
Using the Command Prompt
Understanding and Navigating Directory Structures
User File Locations
System File Locations
Font Files
Managing Temporary Files
Program Files
Offline Files
Windows Vista
Windows XP
Windows 2000
Chapter 17 Operating System Utilities and
Troubleshooting Issues
Performing Preventive Maintenance on Operating Systems
Using Recommended Hardware
Obtaining Current Drivers
Installing Windows Properly
Shutting Down Properly
Updating Windows
Creating Restore Points
Dealing with Boot Issues
Advanced Startup Options
Using the Repair Options (Windows Vista)
Using the Recovery Console (Windows 2000 and
Windows XP)
Creating Boot Disks or an Emergency Repair Disk
Common Boot Errors and Solutions
Solving Windows File-Related Problems
System Files Not Found
Configuration File Issues
Swap File Issues
Troubleshooting Other Common Problems
Understanding Windows Reporting
Using Windows-Based Troubleshooting Utilities
Disk Management Tools
System Management Tools
Disk and Remote Management
Getting Disks Ready to Store Files and Programs
Remote Desktop Connection and Assistance
System Performance and Optimization
Common Operational Problems
Chapter 18 Installing and Troubleshooting Networks
Installing and Configuring SOHO Networks
Choosing Connection Types
Installing the Network
Understanding Firewall Basics
Troubleshooting Client-Side Connectivity Issues
Troubleshooting TCP/IP Settings
Using Client-Side Tools
Troubleshooting Proxies and Firewalls
Chapter 19 System Security
Security Basics
Viruses and Malware
Symptoms of a Virus/Malware Infection
How Viruses Work
Types of Viruses
Virus Transmission in a Network
Antivirus Software
Recognizing Common Attacks
Back Door Attacks
Spoofing Attacks
Man-in-the-Middle Attacks
Replay Attacks
Password-Guessing Attacks
Denial-of-Service (DoS) and Distributed DoS
(DDoS) Attacks
TCP Attacks
Recovering Operating Systems
Recovery Console
Recovery CD/DVD
Automated System Recovery
Emergency Repair Disk
Diagnostic Tools
Security and Troubleshooting
Hardening the OS
Updating Your Operating System
Working with Filesystems
General Rules for Security and Troubleshooting
Access Control
Working with Policies
Working with Disks and Directories
Auditing and Logging
BIOS Security
Encrypting File System
| Location | Date | Time | Days | |
|---|---|---|---|---|
| Chicago, IL | 03/13/2010 - 05/01/2010 | 9:00am-5:00pm | Sat | [Register][Information] |
| Chicago, IL | 04/19/2010 - 04/30/2010 | 10:00am-3:00pm | Mon Tue Wed Thu Fri | [Register][Information] |
| Chicago, IL | 04/26/2010 - 06/14/2010 | 6:00pm-10:00pm | Mon Wed | [Register][Information] |
| Chicago, IL | 05/10/2010 - 05/21/2010 | 10:00am-3:30pm | Mon Tue Wed Thu Fri | [Register][Information] |
| Chicago, IL | 06/05/2010 - 07/31/2010 | 9:00am-5:00pm | Sat | [Register][Information] |
| Chicago, IL | 06/14/2010 - 06/25/2010 | 10:00am-3:30pm | Mon Tue Wed Thu Fri | [Register][Information] |
| Chicago, IL | 07/26/2010 - 08/06/2010 | 10:00am-3:30pm | Mon Tue Wed Thu Fri | [Register][Information] |
| Chicago, IL | 08/14/2010 - 10/02/2010 | 9:00am-5:00pm | Sat | [Register][Information] |
| Chicago, IL | 08/23/2010 - 10/11/2010 | 6:00pm-10:00pm | Mon Wed | [Register][Information] |
| Chicago, IL | 09/20/2010 - 10/01/2010 | 10:00am-3:30pm | Mon Tue Wed Thu Fri | [Register][Information] |
| Chicago, IL | 10/18/2010 - 10/22/2010 | 9:00am-5:00pm | Mon Tue Wed Thu Fri | [Register][Information] |
| Chicago, IL | 10/23/2010 - 12/11/2010 | 9:00am-5:00pm | Sat | [Register][Information] |
| Chicago, IL | 12/06/2010 - 12/17/2010 | 10:00am-3:30pm | Mon Tue Wed Thu Fri | [Register][Information] |
| Lombard, IL | 03/16/2010 - 04/29/2010 | 6:00pm-10:00pm | Tue Thu | [Register][Information] |
| Lombard, IL | 04/17/2010 - 06/05/2010 | 9:00am-5:00pm | Sat | [Register][Information] |
| Lombard, IL | 06/05/2010 - 07/24/2010 | 9:00am-5:00pm | Sat | [Register][Information] |
| Lombard, IL | 06/28/2010 - 07/09/2010 | 10:00am-3:30pm | Mon Tue Wed Thu Fri | [Register][Information] |
| Lombard, IL | 06/29/2010 - 08/12/2010 | 6:00pm-10:00pm | Tue Thu | [Register][Information] |
| Lombard, IL | 08/09/2010 - 08/20/2010 | 10:00am-3:30pm | Mon Tue Wed Thu Fri | [Register][Information] |
| Lombard, IL | 08/14/2010 - 10/02/2010 | 9:00am-5:00pm | Sat | [Register][Information] |
| Lombard, IL | 10/23/2010 - 12/11/2010 | 9:00am-5:00pm | Sat | [Register][Information] |
| Lombard, IL | 10/25/2010 - 12/13/2010 | 6:00pm-10:00pm | Mon Wed | [Register][Information] |
| Lombard, IL | 11/08/2010 - 11/19/2010 | 10:00am-3:30pm | Mon Tue Wed Thu Fri | [Register][Information] |
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For superior CompTIA A+ certification training in the heart of Chicago, MicroTrain is your educational connection. MicroTrain has trained over 10,000 people in applications as diverse as wireless, web design, and Crystal Reports as part of their regularly offered classes and in customized corporate sessions as well. They offer training and certification testing in comfortable, state-of-the-art centers in downtown Chicago, as well as in the Oak Brook/Lombard and in Deerfield. MicroTrain also provides a testing center to complete your A+ certification
When it's time to connect your IT staff with their next level of training and certification, MicroTrain offers it all. We provide CompTIA training for the A+, Network+ and Security +, as well as for Microsoft, Cisco, IBM, RedHat and more.
You can use MicroTrain as your local, personalized training center for on-going staff training, or simply set up a customized corporate training program in any area of study. MicroTrain even offers computer training in graphic design, accounting, project management, security, and medical software. Whatever your staff needs to learn, MicroTrain has the skilled trainers and exceptional facilities to deliver the knowledge that will take them to the next level.
If you're charged with finding the optimum CompTIA A+ training classes for your company's professionals, MicroTrain is the only name you need. Contact a representative today at 888-737-8512 to set up a personal consultation on your company's specific computer training needs and they'll point you in the right direction. They'll guide you through their many options that will take your company forward simply and affordably. Give MicroTrain a call today.
