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CCNP Certified

CIPT2 - Cisco IP Telephony Part 2 v4.1

Course Schedule | Information
Price: Instructor Led $2595 | Virtual Classroom  -Call for details
Details: *This is a 3 day course

Description

In this cutting-edge Authorized Cisco course, you will learn to exploit advanced features of Cisco CallManager (CCM) and IP telephones. These advanced features will allow you to deploy video in your IP telephony network and to properly secure your voice and video communications as well as provide you with enhanced skills for monitoring and managing your network.

Why take CIPT2 from Global Knowledge?

We offer a unique, real-world CIPT2 lab environment that evolves seamlessly from the CMBA/CIPT1 course material, providing continuity in your learning experience. We have set ourselves apart from other Cisco training providers by enhancing our CIPT2 hands-on labs to include a simulated PSTN, which enhances labs like our dial plan lab for toll fraud prevention and our tools lab using Dialed Number Analyzer. No other training company offers a unique, real-world lab solution like ours.

All of our IP telephony courses provide a simulated PSTN.

  • Deploy Cisco CallManager 4.1
  • Every pod has internal and external phones
  • Build and test a real dial plan including:
  • 911
  • 3-digit service codes: 411, 511, etc.
  • 7-digit local numbers: 681-1901
  • 10-digit local numbers: 416-681-1901
  • 11-digit long distance numbers: 1-733-802-1901
  • International numbers: 011441902
  • Build and test a real CoS solution that allows: " Internal dialing

  • 911 and service code dialing
  • Local dialing
  • Long distance dialing
  • International dialing
  • Our CIPT2 labs are focused on CallManager administration.

  • Our labs are almost entirely pre-wired so the focus is on CallManager configuration, not endless rewiring
  • No router experience is required: you do not need to know Cisco's router command line interface
  • Some knowledge of IP is helpful, but it is not required
  • CIPT2 value adds:

  • Preventing toll fraud
  • Time of Day routing
  • Forced Authority Codes
  • All other CIPT2 labs are included:

  • Locking down windows and the CallManager
  • Encryption and authentication
  • Video
  • CDR and the CDR Administrative Reporting Tool
  • The Real-Time Monitoring Tool
  • Troubleshooting using trace files and the Dialed Number Analyzer
  • Highlights

  • Configure Cisco CallManager Attendant Console
  • Configure Cisco CallManager, IP SoftPhone, and IP Communicator
  • Configure Cisco's Video Telephony Advantage
  • Configure Cisco's IP Video Conferencing
  • Capabilities of Cisco's IP/VC 3500 series MCU
  • H.323 integration of the video capabilities
  • Cisco's IOS Gatekeeper
  • Configure a dial plan for Video Telephony
  • Install the VT Advantage client
  • Understand the principles that guide an IP Communications Security game plan
  • How authentication and encryption are used to secure an IP telephony environment
  • Certificates and Certificate Trust List (CTL) Files
  • Understand Transport Layer Security
  • Cisco Security Agent
  • How to use Real-Time Monitoring Services
  • About the Dialed Number Analyzer
  • Audience

    This course is vital for network professionals intending to deploy video on their IP telephony networks and for those needing to properly secure their networks. Network professionals who are installing, configuring, and managing Cisco IP telephony solutions will also benefit greatly, as will Cisco support personnel, channel partners, and customers.

    Prerequisites

    Interconnecting Cisco Network Devices (ICND) and Cisco Voice over IP (CVOICE) are required prior to attending this course. Building Scalable Cisco Internetworks (BSCI) is recommended. Knowledge of Windows 2000 operating system is also helpful.

    Outline

    1. Course Introduction

    2. Applications

  • Cisco CallManager Attendant Console
  • Cisco IP
  • Cisco Voice over IP Integrated Applications
  • 3. Enabling Video Calling and Conferencing

  • Cisco Video Telephony Solution Components
  • Configuring CallManager for Video
  • Configuring a Dial Plan for Video Telephony
  • 4. Securing IP Communications

  • Principles of IP Communications Security
  • Authentication and Encryption Fundamentals
  • Operating System and CallManager
  • Secure Administration HTTPS
  • MS Windows IPSec
  • CallManager Hardening
  • 5. Monitoring and Managing IP Communications

  • Internal Server Tools
  • Tools and Accounts
  • Database Services
  • Command-Line Tools
  • Cisco CallManager Serviceability
  • Real-Time Monitoring Tool
  • Call Detail Records
  • Directory Enhancements
  • Labs

    In our lab descriptions, an enhanced lab contains a significant addition to the standard labs and may or may not be offered by other providers, while an exclusive lab contains material that is not offered by any other provider.

    Our CIPT2 lab environment consists of eight interconnected CallManager 4.1 clusters. Two students are responsible for configuring each cluster. A sophisticated telephony simulation is provided allowing you to configure a complete dial plan including Class of Service. This course focuses on CallManager configuration; routers are not configured in this course.

    Lab 1: Enhanced - Topology and Deployment

    Wire the CIPT2 classroom network and image the CallManager servers for each cluster. The CallManager is pre-installed but not configured, as you become familiar with extension mobility test profiles. This lab takes less than 60 minutes, and no additional wiring is required for any later labs.

    Enhanced content: Extension mobility test profiles

    Lab 2: CallManager Initial Setup

    Preparing for later labs, activate CallManager services, enable auto registration, provide initial configuration of IP phones, and configure CDR and tracing.

    Lab 3: Exclusive - Dial Plan Lab

    Pattern Description 911 Emergenty 9.911 Emergency 9.[2-9]11 7-digit local 9.[2-9][02-9]XXXXX 7-digit local 9.[2-9]X[02-9]XXXX 10-digit local 9.QQQXXXXXXX 11-digit long distance 9.1[2-9][02-9]XXXXXXX 11-digit long distance 9.01! International time-out 9.011!# International end of dial

    Deploy a full dial plan on the CallManager allowing calls out to the PSTN. Test dial to 911, 3-digit service codes, 7- and 10-digit local numbers, long distance, and international numbers. Having a dial plan in place greatly enhances future labs such as "Preventing Toll Fraud using CoS."

    Exclusive content: Full dial plan

    Lab 4: Securing the Windows Operating System

    In this lab, you will secure the Windows operating system and create a login legal message. You will set up an auditor user group and install Cisco CSA.

    Lab 5: Securing CCM Administration using MLA

    Explore controlling various administrator capabilities using Cisco's Multilevel Administrative feature.

    Lab 6: Exclusive - Class of Service - Part 1

    A real-world Class of Service deployment is put in place in this lab. You will be able to completely test your Class of Service using the equipment in your own pod.

    Exclusive content: Full CoS for real dial plan

    Partition Description DN/Patterns PodN-Internal_pt Internal numbers. Left and Right Phones PodN-HQ_E911_pt E911. 9.911, 911 PodN-HQ_Service_pt 3-Digit Service Codes. 9.[2-9]11 PodN-HQ_Local_pt Local Numbers 9.[2-9][02-9]XXXXX 9.[2-9]X[02-9]XXXX 9.QQQXXXXXXX PodN-HQ_RemoteCluster_pt Remote Clusters. 1NXXX, 2NXXX PodN-HQ_LD_pt Long Distance Numbers. 9.1[2-9][02-9]XXXXXXXX 9.1[2-9]XXXXXXX PodN-HQ_International_pt International Numbers. 9.011!, 9.011!#

    Lab 7: Exclusive - Class of Service Part 2: Preventing Toll Fraud using CoS

    In this lab, configure Class of Service including Time of Day Routing and Forced Authority Codes (FACs). Also, restrict Call Forwarding and block commonly exploited area codes.

    Exclusive content: Full CoS for Call Forwarding

    Lab 8: Hardening the IP Phone

    Harden your IP phones by controlling settings access, gratuitous ARP, PC Voice VLAN access, and web access.

    Lab 9: Authentication and Encryption

    In this lab, activate the CallManager services needed for authentication and encryption, and install and configure the Cisco CTL client so phone certificates can be generated and downloaded to the phones to enable authentication and encryption. Validate all aspects of phone security including recording and playing back a conversation before and after encryption is enabled.

    Lab 10: Video

    Enable video capabilities and install the Cisco VT Advantage software so video calls can be placed. Configure locations to control bandwidth usage for video calls.

    Lab 11: Management and Monitoring

    Deploy and test a number of management and monitoring tools including Microsoft Performance Monitor and Cisco's Real-Time Monitoring tool.

    Lab 12: Extension Mobility (Optional)

    Deploy Extension Mobility if you need experience with this feature.

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